Privacy policy
This Privacy Policy describes how All Herbs (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website https://www.allherb.com/. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect information to provide a smooth and personalized experience on our website. Here’s a breakdown of the data we collect and how it’s used:
- Personal Information:
- Order Processing and Account Management: When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information to fulfill your requests. This includes your name, email address, billing and shipping addresses, phone number, and account credentials.
- Legal and Security Purposes: In certain situations, we may collect personal information to comply with legal obligations or protect our rights, property, or safety, and those of others.
- Non-Personal Information:
- Website Activity: We gather non-personal information about your browsing behavior on the Website to understand user trends and improve your experience. This may include pages visited, products viewed, search terms used, and browsing activity.
- Device and Connection Information: We collect data about your device and internet connection, such as your IP address, operating system, and browser type, to enhance website functionality and for analytical purposes.
How We Use Your Information
The information we collect is used for various purposes that benefit your experience and allow us to operate effectively:
- Order Fulfillment and Account Management: We use your personal information to process your orders, manage your account, and provide customer service.
- Personalized Experience: We leverage your browsing activity to personalize your experience on the Website by recommending relevant products and content.
- Website Improvement: We analyze website usage data to identify areas for improvement, optimize website performance, and enhance overall user experience.
- Marketing and Promotions: With your consent, we may use your email address to send marketing communications like newsletters and product updates. You can unsubscribe from these communications at any time.
- Data Analytics: We use anonymized data for analytics to understand user trends, track website performance, and inform future marketing strategies.
Sharing Your Information
We share your information only when necessary to operate the Website and provide our services. Here are the instances where we may disclose your data:
- Third-Party Service Providers: We partner with third-party service providers who assist us with various operations like website hosting, payment processing, order fulfillment, marketing, and data analytics. These providers are obligated to maintain the confidentiality of your information and use it solely for the purposes we have specified.
- Legal Requirements: We may disclose your information if required by law or legal process, to respond to a subpoena or court order, or to protect the rights, property, or safety of ourselves or others.
Your Choices
We empower you to control your information and tailor your experience on our website:
- Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions included in those emails. You can also manage your communication preferences through your account settings.
- Access and Update Personal Information: You have the right to access, update, and correct your personal information. You can do this by logging into your account or contacting us.
Data Security
We take the security of your information seriously and implement safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption of sensitive data, and access controls. However, as with any internet transmission, complete security cannot be guaranteed.
Children’s Privacy
Our Website is not directed towards children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or comply with legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on the Website. Your continued use of the Website after the revised Privacy Policy is posted constitutes your acceptance of the changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us by email: contact@allherbs.com